De*****ing customers

I WANT MY MONEY- from Standard Bank. I use the Blu Mobi cardmachine for transactions when trading at markets. The transactions were approved on the card machine but the money fail to come into my account. I have contacted several of the relevant staff at Standard Bank to resolve this. According to their response the merchant account was suspended due to not using it for a couple of months. WITHOUT notifying the customer. If you suspend an account you also disable the card machine. You seriously have to wake up at this bank. This is ***** and I want my money NOW! Warning to the public is to avoid any dealings with Standard Bank the whole organisation is lethargic with customer service and everybody pass the bucket on to yet another *********** staff member. All I hear from other customers are complaints and more complaints. Do you really need a banking service like this in your life!