De*****ed by a standard bank employee

I recently went to standard bank mall of the south branch to open a savings account . The lady who was assisting me apparently opened a cheque gold account for me instead of a savings account . I have been paying R110 for an account I am not even using ,when I call them to close the account cause I didn’t want a cheque account but a savings , they are telling me that no one can assist me. I need to go to the branch .I work , and Every-time I go to that branch the queues are unbearable .Whose fault is it that one of their employees opened a cheque account without my concern? Now I must be the one inconvenienced to go close it ?While they are busy chowing R110 from me every month without fail for an account I’m not even using.I’m very much ****ed!!! I just pay the account because I don’t want to find myself in bad credits but I’m not happy !!!!