JN
JOSEPH N

1 reviews | Active since Feb 2012

11 Nov 2022, 11:54

Defecation Services from Standard Bank

I'm very disappointed with the way Standard Bank have been treating me since June/July 2022. I have reported an incident during this time, yet the Consultant on the phone only captured the 1 incident as I have explained that I am reporting 2 incidents.

After contacting Joop Dekker and Arno Daehnke regarding the main incident of ***** incident, I was told that something about a Capitec Bank case which was long resolved.

This clearly states that staff working at Standard Bank cannot read emails and cannot capture information correctly.

Yesterday, again the doctor diagnosed me chronic stress and depressed.

Also, I have forwarded affidavit to *** and no one even bothered to get back to me.

For this defecation service from Standard Bank I am again requesting compensation between R10000 - R30000 immediately, no later than tomorrow morning.

Also, Joop Dekker never rep**** back since my email. My email addresses are: *** and *** or I can be contacted on mobile or cellphone

0
Replies (1)
Standard Bank
Standard Bank's reply11 Nov 2022, 12:00
Official
Hi Joseph

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***