LM
LERATO M

1 reviews | Active since Sept 2019

28 Jun 2020, 10:08

Defaulted Account

I have been trying to trace a defaulted loan account so I can make payment arrangement. Standard bank refer me to the lawyers, who claim not to have any knowledge of my account. Somebody please help me trace this account so I can make payment arrangement. Please

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Replies (2)
Standard Bank
Standard Bank's reply29 Jun 2020, 05:45
Official
 Hello Lerato
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Jul 2020, 13:57
Official
Dear LERATO MODAU

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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