TV
Tanya V
1 reviews | Active since Jul 2016
13 Dec 2024, 08:24
Default still not removed.
I honestly cant believe how *********** Standard bank is
Paid an account 15 November 2024
Today is 13 December 2024 and Im still battling to get the default removed from ITC. Standard bank refuse to help me and the well the Attorneys are not interested in assisting.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
13 Dec 2024, 09:07Hi Tanya
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply13 Dec 2024, 09:07
Official
Hi Tanya
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
TV
Tanya V's updateReviewer Update
13 Dec 2024, 09:49Escalated the matter again??? Might work this time 5 weeks of escalating the matter only and no proper assistance from Standard bank
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Tanya V's update13 Dec 2024, 09:49
Reviewer Update
Escalated the matter again??? Might work this time 5 weeks of escalating the matter only and no proper assistance from Standard bank
TV
Tanya V's updateReviewer Update
18 Dec 2024, 08:285 days later absolutely no assistance ... not even a phone call just empty promises
Please let me know how long it takes your team to look into this and give feedback
Its been over a month now!!!!
Please let me know how long it takes your team to look into this and give feedback
Its been over a month now!!!!
TV
Tanya V's update18 Dec 2024, 08:28
Reviewer Update
5 days later absolutely no assistance ... not even a phone call just empty promises
Please let me know how long it takes your team to look into this and give feedback
Its been over a month now!!!!
Please let me know how long it takes your team to look into this and give feedback
Its been over a month now!!!!
Standard Bank's replyOfficial
18 Dec 2024, 08:58Dear Tanya
We will follow up with our team and we will be in touch.
Sorry for the delayed response.
Kindest regards, Standard Bank Hello Peter Team***
We will follow up with our team and we will be in touch.
Sorry for the delayed response.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply18 Dec 2024, 08:58
Official
Dear Tanya
We will follow up with our team and we will be in touch.
Sorry for the delayed response.
Kindest regards, Standard Bank Hello Peter Team***
We will follow up with our team and we will be in touch.
Sorry for the delayed response.
Kindest regards, Standard Bank Hello Peter Team***
TV
Tanya V's updateReviewer Update
18 Dec 2024, 10:00Following up means taking ownership of a matter and not replying with empty promises. Nobody is taking ownership of this matter.- We are not forced to report this to the NCR for investigation.
TV
Tanya V's update18 Dec 2024, 10:00
Reviewer Update
Following up means taking ownership of a matter and not replying with empty promises. Nobody is taking ownership of this matter.- We are not forced to report this to the NCR for investigation.
TV
Tanya V's updateReviewer Update
21 Dec 2024, 10:59You team have been looking into this matter since 13 December 2024. Another week has passed - this problem has still not been resolved.
I honestly dont understand the hold up and why nobody at standard bank wants to take ownership of this
The attorney supp**** a settlement letter - the amount was paid the same day. (18 November 2024) The paid up letter supp**** by the attorney has NO ACCOUNT number on so the credit bureau can us the letter as proof.
I honestly dont understand the hold up and why nobody at standard bank wants to take ownership of this
The attorney supp**** a settlement letter - the amount was paid the same day. (18 November 2024) The paid up letter supp**** by the attorney has NO ACCOUNT number on so the credit bureau can us the letter as proof.
TV
Tanya V's update21 Dec 2024, 10:59
Reviewer Update
You team have been looking into this matter since 13 December 2024. Another week has passed - this problem has still not been resolved.
I honestly dont understand the hold up and why nobody at standard bank wants to take ownership of this
The attorney supp**** a settlement letter - the amount was paid the same day. (18 November 2024) The paid up letter supp**** by the attorney has NO ACCOUNT number on so the credit bureau can us the letter as proof.
I honestly dont understand the hold up and why nobody at standard bank wants to take ownership of this
The attorney supp**** a settlement letter - the amount was paid the same day. (18 November 2024) The paid up letter supp**** by the attorney has NO ACCOUNT number on so the credit bureau can us the letter as proof.
Standard Bank's replyOfficial
21 Dec 2024, 16:30Good day Tanya,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Dec 2024, 16:30
Official
Good day Tanya,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***