Default/Adverse listing for STDBank bank blue bean

Good day. I app**** for a job and to my dismay the HR department advised me that there is a default/adverse listing for a STD bank blue bean card on the profile. I contacted Blue bean yesterday and after 1 hour and 30 minutes on the line and speaking to 5 different people in various departments there was still no joy other than being told \oh it appears to be an error". I acknowledge that my account was in arrears but was not aware of a default listing as my account was never handed over to an attorney. In fact I entered into an arrangement to pay and the account was subsequently settled on 14/01/15. Strange thing is it's listed as a default on Compuscan but not on Experian"