LL
Lydia L
1 reviews | Active since Nov 2025
14 Nov 2025, 14:16
Deeply Disappointed
My 88-year-old father hasn’t received his pension and annuity payments from @StandardBankZA since February 2025. He’s now under pressure to pay SARS, and his Hungarian bank has warned they’ll close his account if funds don’t reflect. We’ve spoken to the Non-Resident Centre repeatedly—with no resolution. He’s even been asked to do a Teams meeting and fill in online forms—he barely knows how to use a computer. He left SA in 2010 in good standing, and payments were always smooth until now. This is unacceptable. We urgently request escalation to Mr David Hodnett’s office. #StandardBank #PensionDelay #ElderlyRights #FinancialJustice
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Replies (1)Standard Bank's replyOfficial
14 Nov 2025, 14:24Dear Lydia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Nov 2025, 14:24
Official
Dear Lydia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
