DEDUCTIONS WITHOUT AUTHORIZATION

Mid August I sent an internet msg request to open a contract save account. Rcvd call from Helen and confirmed all the detls. She would then be sending me a contract agreement to sign after which from the 1st of September my installments into the account would begin. 1st of september an installment went off but I still had not received any contract. I called and sent e-mails requesting the documents. on 23 September eventually got the contract. There were incorrect information on which only standard bank will know where they got that from. I asked for it to be rectified and resent before another installment is to go off. no installments to go off before the paperwork was sorted out as they had *****ulantly deducted money from my account as they had no written proof or signature saying that I agreed. 1st of October another payment goes off - GUESS WHAT??? STILL WAITING ON THE AMENDED CONTRACT - I HAVE NOT SIGNED ANYTHING YET YOU PEOPLE ARE STILL DEDUCTING MONEY FROM MY ACCOUNT. IF YOU ARE INCAPABLE OF CARRYING OUT A SIMPLE INSTRUCTION LET ME KNOW SO THAT I CAN GLADLY CHANGE BANKS@!!!!!!