CA
Charmaine A
1 reviews | Active since Nov 2011
03 May 2023, 09:32
Deductions allowed with no debi-checks?
So an amount was taken off from my account, then reversed, then I was billed a R25 fee for this, yet I have not confirmed any debi-checks on my account.
So anyone can try and take money from my account, and because I did not cater for an ******** deduction, I get charged?!
Thank heavens I did not move back to Standard bank this month as I wanted to. If this is how you look after my money I will rather stay where I am.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 May 2023, 09:39Hi Charmaine
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply03 May 2023, 09:39
Official
Hi Charmaine
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
05 May 2023, 11:44Hi Charmaine
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team
Standard Bank's reply05 May 2023, 11:44
Official
Hi Charmaine
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team