WG
W G
1 reviews | Active since Mar 2015
26 Mar 2025, 21:21
Deducting of ileagal fees
I am so fedup with the services of this incompetant bank. They keep on deducting a payshap fee after doing an eft - i dont even know what payshap is .They deduct money from your account without your concent. They dont answer my emails and i cant answer foreign numbers phonecalls during work hours , why cant they just answer a simple question as per my various emails to them.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Mar 2025, 07:34Dear Customer,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Mar 2025, 07:34
Official
Dear Customer,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Mar 2025, 13:58Dear Customer,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply27 Mar 2025, 13:58
Official
Dear Customer,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
WG
W G's updateReviewer Update
28 Mar 2025, 07:41Thank you Yolanda from the Standard bank Hello Peter team for the professional way in handling my case to resolvement and satisfaction. Standard bank please inform your clients that the new payshap fee is nothing other than the previous immediate payment fee then all your clients would be informed.
WG
W G's update28 Mar 2025, 07:41
Reviewer Update
Thank you Yolanda from the Standard bank Hello Peter team for the professional way in handling my case to resolvement and satisfaction. Standard bank please inform your clients that the new payshap fee is nothing other than the previous immediate payment fee then all your clients would be informed.