DEDUCTING MORE THAN THE ARRANGED AMOUNT

Good day,<br> <br> Can you please assist.<br> <br> I have called Standard Bank more than 4 times , for more than 20 minutes almost every time trying to sort out my account.<br> <br> I spoke to a lady Tuesday making arrangement for my debit order of R9650 to be deducted yesterday and the end of this month R9550 in order to get my account up to date. This morning they deducted an amount of R14583. I called and they said its a system error and I need to wait 7 days or go to the bank for a reversal.<br> <br> I asked to speak to a manager because I'm not close to a bank and I have other debt that I will now not be able to pay. The manager said they will call,I called back and Bungani Zungu said that all managers /OPS and Executives and Team leasers are in a meeting I should call again. <br> <br> Very disappointed I then said I will take this matter further.