MP
Marion P

1 reviews | Active since Jun 2020

04 Jul 2024, 22:10

Deducting honouring fees

I am a client of Standard bank and I don't understand how they deduct fees from my account every other day whenever there's been an amount pain into my account.Each time the deduct an honoring fee for who knows what.I have lost so much over the past few much that I am scared to use this account by now.I do not wanna swipe my card at shops anymore because I pay honoribg fees for every time I swipe at a shop

0
Replies (2)
Standard Bank
Standard Bank's reply05 Jul 2024, 07:01
Official
Dear Marion

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Jul 2024, 15:40
Official
Dear Marion

Our team unsuccessfully attempted to call you.

Please let us know the best time to reach you.

Eager to hear your thoughts.

Kindest regards
Standard Bank Hello Peter Team 
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