MP
Melade P

1 reviews | Active since Jul 2025

23 Feb 2026, 00:26

Deducted unnecessary houring fees

I just show in my bank account that you have deducted a R150 houring fee and this isn't the first time first it was R50 nuw its more..I used to think that Standard bank is the best bank but now your robbing us what about the people that dont get that much in there bank and now your here *****ing that money no I want my money back in my account

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Replies (1)
Standard Bank
Standard Bank's reply23 Feb 2026, 06:50
Official
Dear Melade,

Thank you for reaching out to us.

 An honoring fee is charged when a transaction is processed despite there being insufficient funds in your account. This usually applies to transactions that had not yet been banked by the merchant at the time.

 The bank covers the shortfall to ensure the transaction is not declined, and the fee reflects that service.

 Please also note that service fees charged to your account are deducted from your available balance, including any latest and available funds. 
We recommend reviewing your statement for any transactions that may have been banked late while there were insufficient funds available.

 Kindest regards,
 Standard Bank Hello Peter Team
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