RL
Reinhardt L
1 reviews | Active since Mar 2012
17 Jan 2020, 08:55
Declining service element
On their website they have a callback service as the time that one has to hold on when calling the call centre is absurd. Tried this on Monday, today is Friday and no response yet. Either the cutbacks have been very deep, or the service has to be removed from the website, as it is not efficient.
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Standard Bank's replyOfficial
18 Jan 2020, 02:46Hello Reinhardt,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
Standard Bank's reply18 Jan 2020, 02:46
Official
Hello Reinhardt,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,