sM
salmin M
1 reviews | Active since Mar 2014
18 Jun 2021, 18:53
Declined trasaction
On the 12th of June 2021 Iuse my debit card at clicks the first two swipes declined and third was fine.The transaction for the amount went through I report the matter to Standerdbank and they filed a complaint Today a week later they inform me that they can't help me Clicks did not receaved the two declined transactions payments The money is still with standerbank and refuse to return it to my account Please advise Standerdbank Request no ***
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Replies (1)Standard Bank's replyOfficial
19 Jun 2021, 00:16Hello Salmin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply19 Jun 2021, 00:16
Official
Hello Salmin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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