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maseru M
1 reviews | Active since Jul 2017
11 Feb 2021, 11:35
Declined Card
I sent an email on Friday last week regarding the declined payments on my card at various till points, I have yet to even receive feedback This has always been the case whenever i have issues with Standard Bank
Helpful (0)
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Replies (2)
Standard Bank's replyOfficial
11 Feb 2021, 23:18Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Feb 2021, 23:18
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
***
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maseru M's updateReviewer Update
15 Feb 2021, 12:42I am still having a problem, no feedback whatsoever. this is just completely pathetic!!!!
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maseru M's update15 Feb 2021, 12:42
Reviewer Update
I am still having a problem, no feedback whatsoever. this is just completely pathetic!!!!