PC
Patricia Cupido-Ryan

1 reviews | Active since Sept 2017

28 Dec 2017, 14:38

Decline

This is the 2nd time I'm applying through the bank for car finance and it gets declined. But other banks approve the finance. Disappointing to know the bank you bank with for so long and declines you.

0
Replies (3)
Standard Bank
Standard Bank's reply28 Dec 2017, 15:42
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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*** (fax)
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Best regards,

Standard Bank
Standard Bank's reply29 Dec 2017, 16:22
Official

Good day

Matter has been addressed and customer emailed feedback.

We value your relationship with the bank and therefore thank you for bringing the matter to our attention.

Kind regards

Complaint Resolution Centre

***
*** (fax)
***

Best regards,

Standard Bank
Standard Bank's reply29 Dec 2017, 16:22
Official

Good day

Matter has been addressed and customer emailed feedback.

We value your relationship with the bank and therefore thank you for bringing the matter to our attention.

Kind regards

Complaint Resolution Centre

***
*** (fax)
***

Best regards,