cG
claudia G
1 reviews | Active since Jul 2014
16 Aug 2021, 13:15
Deceased query
Such pathetic service and *********** staff even hello Peter staff is useless didn't bother to answer my email it's clear that you guys are ****** you just want this money to yourselves I went to the branch in April been running after standard Bank from since they said they did receive the documents I don't know how because they were submitted to the branch again on the 10th of July I sent them to the branch again its today its the 16th no feedback I'm sure they will say they did not receive the documents again maybe at the branch they eating these documents, useless bank, useless staff standard Bank is ****** useless and ****** ******!
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Standard Bank's replyOfficial
17 Aug 2021, 00:49 Hello Claudia Gumede
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply17 Aug 2021, 00:49
Official
Hello Claudia Gumede
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***