AB
Alida B
1 reviews | Active since Mar 2015
05 Feb 2020, 08:25
Deceased member
My Son died 1 year ago. I have sent Numerous mails and made phone calls to get his credit life to close the account. I have sent all the document over and over. I get moved from pillar to post. I still get the account and it keeps coming. Nobody gets back to me and ignores all my mails.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Feb 2020, 06:51 Hello Alida
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply07 Feb 2020, 06:51
Official
Hello Alida
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
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Alida B's updateReviewer Update
12 Feb 2020, 08:15still no reply from Standard Bank
AB
Alida B's update12 Feb 2020, 08:15
Reviewer Update
still no reply from Standard Bank