Deceased Estates: Awful Customer Service Received

Regarding: Standard Banks Handling of Deceased Estates

If I could rate this no stars, I would. The support and service that we've received to date with the team responsible for handling deceased estates (including their supposed escalations team & senior management team) has been pathetic to say the least. There is no communication at all unless you constantly chase them for feedback & you end up having to do their jobs for them. How such *********** people can be trusted to handle such affairs is mind baffling & a mistake that will never be repeated again. I would say investigate this further however judging by the support & feedback or lack thereof, it would be pointless. This simply serves as a warning for those considering entrusting their families assets with Standard Bank. Turn the other way!