NM
Naledi M

1 reviews | Active since Mar 2019

14 Apr 2021, 15:23

Deceased estate query, no response

I've been trying to lodge a deceased estate query for the past 8 days, no oe from that department is answering. I've emailed still no response even at the branch they can't assist me. Who do I talk to???!

0
Replies (2)
Standard Bank
Standard Bank's reply15 Apr 2021, 01:25
Official
 Hello Naledi
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply15 Apr 2021, 13:49
Official
Good afternoon Naledi Mokone

Thank you once again for posting your comments.

I refer to our telephonic conversation and you confirmed that the matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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