DM
Darren M
1 reviews | Active since May 2017
27 Feb 2024, 15:28
Deceased Estate nightmares
It has been 4 months today of begging and pleading for Standard Bank to process my mother-in-law's estate and we still have no estate number and are in no better position now than we were 4 months ago. There are 2 properties which are now standing empty and the rates and services are in arrears now and the properties are at risk of vandalisation so they need to be auctioned off or sold but nothing can be done without an estate number and nothing happens on any level. Please process the estate or remove yourselves as executors with immediate effect. We are now tired of the incompetence.
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Replies (3)
Standard Bank's replyOfficial
27 Feb 2024, 15:31Good day Darren
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2024, 15:31
Official
Good day Darren
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
DM
Darren M's updateReviewer Update
02 Mar 2024, 16:33We received an email from you stating that we owe a lot of money upfront to get the estate in motion because your fees and other estate associated fees are seen as short falls which is a joke on an estate that has more than enough to cover these costs. This approach has left our attorneys completely flabbergasted because your use of the term short fall is highly obscured, so they will be taking over the estate and we will be sending in motion for renounciation of executorship asap. It sure is a pity that Standard Bank were chosen as executor because we could have been half way to finalizing the estate by now instead of applying for executorship.
DM
Darren M's update02 Mar 2024, 16:33
Reviewer Update
We received an email from you stating that we owe a lot of money upfront to get the estate in motion because your fees and other estate associated fees are seen as short falls which is a joke on an estate that has more than enough to cover these costs. This approach has left our attorneys completely flabbergasted because your use of the term short fall is highly obscured, so they will be taking over the estate and we will be sending in motion for renounciation of executorship asap. It sure is a pity that Standard Bank were chosen as executor because we could have been half way to finalizing the estate by now instead of applying for executorship.
Standard Bank's replyOfficial
02 Mar 2024, 16:59Hi Darren
Thank you for getting back to us.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for getting back to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Mar 2024, 16:59
Official
Hi Darren
Thank you for getting back to us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us.
Kindest regards
Standard Bank Hello Peter Team
***