DECEASED ESTATE

<p>The relevant documentation was handed in at the branch Ballyclare Street branch on 16 July 2016 and forwarded to the relevant department for attention.</p> <p>Today I have just had the displeasure of speaking to Thule in collections ( ********** 468) and Galicia in deceased estates. The reason for my call was that the surviving spouse received a letter to call collections.</p> <p>Both calls were handled unprofessionally by your staff and I am no further with the matter. In fact Galicia transferred me to an extension that could not be contacted as the message I heard was: Please enter an extention number or name - left me speachless as I don't know either. What a disgusting telephone system.</p> <p> </p> <p>Please revert to me as a matter of urgency.</p>