Deceased

We have been waiting for feedback from the deceased department with regards to my fathers estate.

This process was supposed to be finished by February as per their communication with us. My father passed away last year in June and this was all supposed to be done.

My father was an employee of standard bank for over 15 years and for us to receive such horrible service from such a big company is really disappointing. I called all departments and having been waiting for feedback from last year. No one has answers the estate officer is not replying to our emails or we can't even get through to their department when trying to call.

We need answers asap before we go to the ombudsman. We are very disappointed in the horrible service.