DS
Daniel S
1 reviews | Active since Mar 2020
26 Oct 2020, 10:10
Deceased Account
Standard Bank keeps on bombarding my mom with letters and bank statement regarding my late dads account which was reported last year at one of their branches,we sent all relevant documents as per their request. I really don't know how many times we should report this matter as it's starting to annoy.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Oct 2020, 05:49Hello Daniel
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Oct 2020, 05:49
Official
Hello Daniel
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
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***
Standard Bank's replyOfficial
28 Oct 2020, 10:11Hello Daniel
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply28 Oct 2020, 10:11
Official
Hello Daniel
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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