1 reviews | Active since Aug 2018
Debt review, very very bad service
I have just about had it with this bank. They are calling me up to 6 times a day. Blocked their 011 number but then they just call from another number. I am under debt councelling and we have sent them the document 6 times and getting a automated reply saying we will respond witin 7 days. Yet they still call me 6 times a day bcoz their system apparently cancel my debt counceling bcoz of a short payment of 8cents. I wish someone can wakeup and read the approved court order. We have now increased the installment send the debt councelling docs 6 times and im paying extra per month towards the account appart from the debt review order. Im so tired of this calls everyday!!!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***