1 reviews | Active since Aug 2012
Debt Review Paid yet Still Experiencing Harassment!!!!!!
<p>To whom it may concern</p> <p> </p> <p>My husband (Derick Strauss) and I (Carlien Brand) paid off our accounts that were under debt review with Standard Bank in April/May. Due to lump sum payments made, we received discounts from Standard Bank on all our accounts. </p> <p> </p> <p>Since then we have been HOUNDED by lawyers and Standard Bank to pay off so called balances. These balances they refer to is the discount amounts we received. We have emailed paid up letters to several lawyers only to hear from yet ANOTHER LAWYER REGARDING THE SAME ACCOUNT!!!!! Does Standard Bank Debt Review Department have no idea what the concultants are doing???</p> <p> </p> <p>I am soooo tired of this that I am considering contacting a lawyer in order to report Standard Bank to any and all consumer related councils I can find. </p> <p> </p> <p>All our account were hanled by Winnie Mmola from Standard Bank Debt Review Department. </p> <p> </p> <p>I want this situation resolved as soon as possible please.</p> <p> </p> <p>Carlien Brand (now Strauss)</p>
An Addition : We received THE VERY BEST SERVICE EVER FROM WINNIE W MmOLA!!!!!!!!!!! Our problem IS NOT with her, it is with the other people who just cant seem to get that our accounts have been PAID OFF IN FULL AS SPECIFIED BY OUR PAID UP LETTERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
An Addition : We received THE VERY BEST SERVICE EVER FROM WINNIE W MmOLA!!!!!!!!!!! Our problem IS NOT with her, it is with the other people who just cant seem to get that our accounts have been PAID OFF IN FULL AS SPECIFIED BY OUR PAID UP LETTERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I received an email from Serisha at the complaints resolution centre. I responded by sending all the relevant information as well as the official PAID UP LETTERS SIGNED BY A STANDARD BANK EMPLOYEE!!!
I received an email then from Nkulukule N Sithole stating that THE ACCOUNT (NOT ACCOUNTSSSS) Would be closed.
Today we receive yet another sms from a lawyer regarding an account that should have been closed 6 months ago as stated in our paid up letters at Standard Ban****!
I'm getting extremely upset with this situation.
Kindly assist or I will have no recourse but to contact the banking ombudsman to help me resolve this.
Carlien Strauss
I received an email from Serisha at the complaints resolution centre. I responded by sending all the relevant information as well as the official PAID UP LETTERS SIGNED BY A STANDARD BANK EMPLOYEE!!!
I received an email then from Nkulukule N Sithole stating that THE ACCOUNT (NOT ACCOUNTSSSS) Would be closed.
Today we receive yet another sms from a lawyer regarding an account that should have been closed 6 months ago as stated in our paid up letters at Standard Ban****!
I'm getting extremely upset with this situation.
Kindly assist or I will have no recourse but to contact the banking ombudsman to help me resolve this.
Carlien Strauss