OD
Olorato D

1 reviews | Active since Nov 2017

14 Nov 2017, 09:24

Debt Review - Incompetant

Phoned Standard bank debt review department to get my settlement amount, and have been told that it takes about 5 working days to get the settlement amount. I mean really; it is not rocket science to get a settlement amount. I have money today to pay off debt now. That is why you are ranking #7, service is always pathetic, have banked with you for 19years and never experience great services. I can't wait to settle all my debt with you and never ever will I do business with you.

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Replies (2)
Standard Bank
Standard Bank's reply14 Nov 2017, 09:44
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply16 Nov 2017, 10:11
Official

Dear Olorato Dyowi

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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