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irene.m irene.m

1 reviews | Active since Jun 2016

21 Feb 2017, 14:25

Debt review

<p> On 16/02/2017 I've email Samantha Rosenberg asking her to check for me what happened to my account ********** 02 revolving loan because when I tried to pay on Bank tellers they dont want to accept my money they say my account is close. Last year I joint debt rescue to help me to reduce my debts so I can afford to pay only to find out the taking more money that the people i'm owing they pay less on my debts and keep huge amount to themself so I decided to cancel with them which they did send me the cancellation letter which I send to Standard bank. I got two loans with Standard bank and one credit card they take money for one loan and credit card but for my revolving loan the refuse to take the money I need to find out what happed to my loan because they tell me my account is close. I dont want to see my self garnished by the bank.</p> <p>Yes Iam under debt review so they should tell me where must I pay for that loan or should I email to NCR to help me .The letter was sent Samantha that I've cancel with debt review.</p> <p>see below email from Samantha Rosenberg </p> <p><br /> Good day The account is under Debt Review and you need to follow the process. You have an appointed debt counsellor who direct contact the Debt Review department. All amendments and administration of</p> <p>Samantha </p> <p> </p> <p> </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply22 Feb 2017, 13:29
Official

Good day Bongie Mpangase

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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irene.m irene.m's update18 Apr 2017, 11:29
Reviewer Update

After complaining about Standard Bank nobody ever come back to me this weekend I've received the SMS from MacRobert Attorneys of Legal Action That Standard has take legal Action against me, which is not fair to me what happen to TCF I feel Standard Bank is not fair to me after 15 years as client with them. Tanx for ruining my easter weekend.