EA
Eric A
1 reviews | Active since Feb 2019
25 Feb 2019, 11:53
Debt Reduction set-off amount
Good Day, on saterday as soon as my salary came in money was deducted from my account "debt reduction set off" I don't despute the set-off, but the amount is too much. I earn R8000 a month R6500 was deducted, leaving me with R1500 to survive the rest of the month, I can't buy my family food, I cant get to work with that money. I need a portion debited back into my account cause the amount is just too much. Please assist me as this is extremely urgent and I wont survive a week with this money!
Regards Eric August
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Standard Bank's replyOfficial
25 Feb 2019, 13:40 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply25 Feb 2019, 13:40
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Complaint Resolution Centre
***
*** (fax)
***
EA
Eric A's updateReviewer Update
25 Feb 2019, 13:50Can you please provide me with a reference number as this is very urgent.
EA
Eric A's update25 Feb 2019, 13:50
Reviewer Update
Can you please provide me with a reference number as this is very urgent.
Standard Bank's replyOfficial
01 Mar 2019, 09:33Dear Eric August
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply01 Mar 2019, 09:33
Official
Dear Eric August
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***