1 reviews | Active since Aug 2018
Debt reduction set off
Good day
Trust all is well.
I’m not pleased with the service I received from your staff members.
Edward, Maria and Lincoln Abrahams.
I called in end of May and was promised once the refund is done that this will not happen again. My money was automatically deducted again on the 25th June 2018, this time I was overseas and had no access to my accounts. On my return I find out that my money just to find my money being taken.
On Monday the 09th July 2018 I called was on the phone with Edward for over an hour with no joy. Then I called back spoke to him again he advised he spoke to his leader Lincoln and he will send it through for authorization. To this date I’m still waiting on him to get back to me. Today I called still no joy.
Please intervene as I have done everything the Bank has asked me to do. Called the attorneys made the arrangements but nothing happened.
Kind regards
Brigette Davids
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
