LM
Lesedi M
1 reviews | Active since Jan 2019
17 Feb 2026, 16:57
Debt Collection Harassment
I am writing to lodge a formal complaint regarding the conduct of your agents. Today, I received a total of 14 calls and still counting ?!
I’ve communicated the fact that I’m unemployed due to ill health and have told your agents to follow up with STANDARD BANK as IVE ALREADY ASKED FOR A PAYMENT HOLIDAY!!!
This frequency of contact constitutes ******** harassment and I’m not going to stand for it given the fact that I’ve been honest enough in declaring my situation.
I hereby request for the calls to stop immediately or I’ll be reporting all involved parties to the Ombudsman.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Feb 2026, 17:09Dear Lesedi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Feb 2026, 17:09
Official
Dear Lesedi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Lesedi M's updateReviewer Update
02 Mar 2026, 14:23I see that my request has been withdrawn despite all my documents have been submitted.
Kindly note that I will be changing banks effective immediate.
Your customer service is atrocious
Kindly note that I will be changing banks effective immediate.
Your customer service is atrocious
LM
Lesedi M's update02 Mar 2026, 14:23
Reviewer Update
I see that my request has been withdrawn despite all my documents have been submitted.
Kindly note that I will be changing banks effective immediate.
Your customer service is atrocious
Kindly note that I will be changing banks effective immediate.
Your customer service is atrocious