RK
Robert K

1 reviews | Active since Jun 2021

30 Jun 2021, 11:30

Debt collection by bullying customers

This bank is using debt collectors who is acting like they are in the 1800's by threatening me with vissiting me at work and repossesing my vehicle without proper reason. I started paying my vehicle and it was R320000 now its on R60000 and I kept up with mypayments and it's in arrears with less than a payment. And I'm being harased everyday since last week.

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Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2021, 04:26
Official
Hello Robert, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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