VA
Victor A

1 reviews | Active since Dec 2021

19 Jan 2025, 11:44

Debits not going off at Standard bank

First the dates for my debits change on its own, now my debits just doesn't go off of my bank account. Without any input from me, might I add. By the rate things are going, I predict my account will be hacked soon. What's wrong with Standard Bank? Is our money safe with them ?

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Replies (3)
Standard Bank
Standard Bank's reply19 Jan 2025, 11:53
Official
Dear Victor 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply20 Jan 2025, 10:57
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply20 Jan 2025, 17:56
Official
Dear Customer, we hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 

Kindest regards, Standard Bank social media Team