Debits

I am at this point dissapointed in this financial institute

I was debited and queried this and was told my new agreement was loaded after the debit date. This did not make sense because my new credit agreement/quote included my full summary of the loan. Yet they still debit this amount and cannot tell me about the extra R1400 in their pocket. I gave up and decided its a loss.

However, this time around i was being charged for banking costs due to a transaction. According to them that the company banked the money yesterday. This company is caltex where i through in petrol every 2nd day. I was being charged R130 for not having money in my account post banking from Caltex. Can you please tell me how this is my problem? I trough in petrol every 2nd day with money in the account via point of sale. The funds gets deducted from my bank account. It is really not my problem if the company banked it later or not. I paid via POS and money was taken. How can you as standardbank tell me there was no money in the account at that time? A normal person does not go to a garage to fill up with no money. It does not make sense. Now you are charging me R130 for God knows what on a R400 that was banked later. It is not my problem when the money was banked. I paid for my feul via POS. Money was taken out right at that moment. Please have a look into your ******** matters because this is really not a way to do banking. I am your client and need to be treated as such. You take your bank fee every month with no issues.

I do not recommend Standardbank to anyone at this point. If i dont get justification on these two incidents before the month ends. I will move over to a bank that actually cares about its clients. I have lost all confidence in you as a bank because my funds are not safe. At any given time you feel the need to take money out of my account. I will leave this bank if nothing is being done. All my accounts will be taken away from you and i will strongly advise anyone not to bank with you. This is ******* and i cannot let this stand. Your services are pathetic