1 reviews | Active since May 2016
DEBITING FEES THAT THEY SHOULDNT!
Good day
I have a student achiever account. Standard bank decided to deduct R59 for a cash withdrawal fee even though I hadn't used my 2 free cash withdrawals. 1) I'm very annoyed by the fact that I was charged and that i somehow didn't get my 2 free withdrawals. Lucky I checked but if my debit orders have gone through and bounced because of this nonsense then I will have to pay extra fees because of Standard Banks ********* behavior 2) HOW ON EARTH CAN YOU CHARGE A STUDENT ACCOUNT R59 that is extremely high for a supposedly student account
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Thank you for posting your comment.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Alix McNaughton
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Alix McNaughton
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***