MT
Michael T

1 reviews | Active since Jan 2018

19 Jan 2018, 19:25

Debiting before debit date

My account was debited by standard bank before the agreed upon debit day , reducing my account to less than R100, what if i was at a restaurant for example, and i couldn't pay the bill? Would standard bank pay my bail to get out of jail? How dare you take money that is not yours yet standard bank!

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Replies (1)
Standard Bank
Standard Bank's reply20 Jan 2018, 05:11
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
***
*** (fax)
***

Best regards,