LD
Liz D
1 reviews | Active since Mar 2016
14 Mar 2016, 11:34
Debiting accounts without permission
Standard bank has debited my account and taken my carefully budgeted last few thousand rand as an 'account payment' without trying to communicate with me. Trying to reverse the payment has just cost me another R47. With no payment being returned. Trying to speak to a consultant has me on hold for the last hour. This is unacceptable!
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Standard Bank's replyOfficial
14 Mar 2016, 15:24Hello LizzyD01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply14 Mar 2016, 15:24
Official
Hello LizzyD01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***