TS
Tina S

1 reviews | Active since Aug 2016

22 Oct 2016, 14:50

Debiting Account Too Early

<p>Its happened before when they tried to debit my account before i even got paid, before pay day, i never have money left in my account so when the tried to debit, it went into arrears and i got charged honoring fees and rejected debit fees, now its happened again, i should only get paid tomorrow or monday, but the debit has gone off today, i will only be able to see someone in the bank on monday but this is the last straw, i think im goin to change banks and maybe let the world know of their sloppyness</p>

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Replies (3)
Standard Bank
Standard Bank's reply24 Oct 2016, 11:49
Official

Good day Tina Subel

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply25 Oct 2016, 09:42
Official

Good day Tina Subel

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply26 Oct 2016, 13:57
Official

Dear Tina Subel

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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