1 reviews | Active since Jul 2016
Debited Account without any notice
Standard Bank has debited my account without any notice today. First when I received the message I got a fright not knowing why my account got debited and from whom. Then when calling Standard Bank they told me that it was debited for my Credit Card. I have arranged with them to make a set payment every month that I have been doing this as arranged.
I would like the money that has been debited to be refunded as soon as possible and if this is going to be going on I'm going to move to another bank.
This is not the first time that this has happened and I'm disgusted with Standard Bank at the moment and have been a Standard Bank card owner for years now. Pathetic service!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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