Debited 6000 instead of 1500 I am not having a gull on panic attack

I just spoke to std bank they cannot tell me where the money went or what will show in my account they said I need to go into a bank this is ridiculous how can they just take money. I will have to change banks I can't stop crying.

OK so I got a call very nice and helpful lady. But not impressed with std bank so apparently even though I have a credit limit I can send to an endless amount even a month after I have reached the limit with no warning, i managed to do this in error instead og using my debit card by mistake as the last 4 numbers are similar. If someone steels my card they can also do the same any amount regardless of yhe credit limit or hacks my account. This is crazy I also card with fnb and I cannot go over my credit limit. I will definitely be moving banks and not recommend std bank to anyone I will also warn people that this can happen as no one has an extra 6000 lying around now I need to make a plan for the rest of the month and my other accounts. I hope no one else gets caught by this and a pray people have a heart to not hurt people like this how can cards have no limit even though a limit is on the account. I am so shocked and don't know what I'm going to do. I have been with std bank for a long time and always paid on time.

Still nothing my money isn't even reflecting and my debit went of on the 26th this is so ridiculous and disgusting, I was told I would be called back with a solution and can't find the person who called me to find out what is going on. Who can I contact to get any information