CG
Claire G
1 reviews | Active since Mar 2019
02 Aug 2021, 17:13
Debited 3 times
Standard bank bank decides that it is okay debit a client 3 times the agreed amount that should debited. This is absolutely terrible service.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Aug 2021, 16:39Hello Claire Govender
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Aug 2021, 16:39
Official
Hello Claire Govender
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
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Claire G's updateReviewer Update
03 Aug 2021, 17:05Hi, please advise when I can expect the money in my account. Becuase my standard bank insurance needs to be paid. If the debit comes back I am not responsible for the bank charge.
CG
Claire G's update03 Aug 2021, 17:05
Reviewer Update
Hi, please advise when I can expect the money in my account. Becuase my standard bank insurance needs to be paid. If the debit comes back I am not responsible for the bank charge.
CG
Claire G's updateReviewer Update
06 Aug 2021, 11:20Still no feedback
CG
Claire G's update06 Aug 2021, 11:20
Reviewer Update
Still no feedback