sM
sapna M

1 reviews | Active since Dec 2014

01 Dec 2015, 12:20

DEBIT WITHOUT CONSENT

An amount of R395.00 was debited from my account without my authorization and now I must pay???<br> Why is standard bank allowing this as i have not signed any paper work consenting this and now my rent is late as they say they have reversed it but i must wait 2 business days and my rent is due TODAY???<br> If i receive a fine from my rent agents who is going to pay this fine as i am not prepared to. this is the worse bank i have dealt with EVER.

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Replies (1)
Standard Bank
Standard Bank's reply01 Dec 2015, 15:30
Official
Hello Sapnamaharaj95,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,