eM
elihle M

1 reviews | Active since Aug 2015

31 Aug 2015, 15:11

DEBIT ORDERS ********** COMPANIES

I am standard bank customer, recently I have noticed that my account has been over drawn with unpaid fees, at first I didn't bother checking these unpaid fees because I knew that I was unemployed so my cell phone contract and my policies were debiting and funds were insufficient by July this year my account was overdrawn with over R3000 but that was paid within the second week of July, towards the end of July I get my first pay still my account gets overdrawn by R 567 I decide to get the statement and look at it properly, only to find that they are companies debiting my account with amounts between R89.99 and R99.99 on Saturday the 29/08/2015 I go into the branch in Sancardia and they tell me that I have to R22.00 for each of the company to find out they phone numbers and I must call them, today 31/08/2015 they give numbers for these companies I call and only one of them answered the lady that she tells that they are debiting peoples accounts for different companies over 100 companies.<br> these are the companies.<br> GLI RAND MIB ***<br> PAYTOZA ***<br> SAFRICAN INSURANCE ***<br> SOFTY COMP ***<br> <br> PLEASE HELP ME.

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Replies (1)
Standard Bank
Standard Bank's reply01 Sept 2015, 09:50
Official
Hello elihle8080,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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