WF
Wenda F

1 reviews | Active since Sept 2018

25 Sept 2018, 07:09

Debit orders deducting more than once every month.

About a month ago I've written a complaint about Standard bank that deducted a debit order 4x TIMES!!! Well, today it happend AGAIN! and still no one at the branch can tell me whats going on. And everyone I speak to promises me: "THIS WILL NEVER HAPPEN AGAIN AND WE PROMISE MA'M IT'S FIXED NOW." How can I fix this??

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2018, 11:16
Official

Dear Wenda Fourie

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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