JP
Jannah P
1 reviews | Active since Feb 2011
25 Apr 2015, 08:11
DEBIT ORDERS - CANCELLED HENCE GOING OFF AGAIN!
I AM SO FURIOUS I CAN BURST A VEIN IN MY BRAIN! I DON'T KNOW HOW MANY TIMES I MUST GO INTO THE BANK AND STOP THE DEBIT ORDERS ON MY ACCOUNTS!!! AND PAY THE FEES BECAUSE CUSTOMER / EMPLOYEES DO NOT DO THEIR JOB!!! ON THE LAST OCCASION VISITING GREEN STONE STANDARD BANK IT WAS NOT DONE! I HAD TO GO AGAIN THE FOLLOWING DAY TO KEMPTON PARK (FESTIVE MALL)AND THE LADY DID IT!!! AND THIS MORNING THE ****** WILL DEBIT ORDER SMS CAME THROUGH!!!!! WHO IS PAYING THE PRICE AND FEES??? MEEE!!!!!!!!!!!!!!!!!! THIS WILL BE THE LAST TIME I WILL GO TO THE NEWSPAPER/ OMBUDSMAN!!! I SAID nnnnnooo debit orders!!!!! on both my accounts!!! *** and ***
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Replies (1)Standard Bank's replyOfficial
28 Apr 2015, 17:44Hello janpieter,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Apr 2015, 17:44
Official
Hello janpieter,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
