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1 reviews | Active since Jan 2017

28 Jan 2017, 10:11

Debit orders

<p>My account has been debited every month of R123 by asb premium. I have tried phoning repeatedly but with no luck. I have no idea why. Stallion security did the same for 3 years after they removed the alarm after I cancelled. Is there any way of dealing with these issues.</p>

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Replies (4)
Standard Bank
Standard Bank's reply30 Jan 2017, 10:53
Official

Good day Martine Margoles

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Best regards,

Standard Bank
Standard Bank's reply31 Jan 2017, 08:18
Official

Good day Martine Margoles

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Best regards,

's update31 Jan 2017, 10:39
Reviewer Update

Hi

********** 050082

Account number is ********** 29

Yours sincerely Martine

Standard Bank
Standard Bank's reply06 Feb 2017, 10:57
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Best regards,