1 reviews | Active since Apr 2017
Debit orders
Can Standard Bank please liaise with the IT crew from FNB with regards to debit orders that are unknown. Every month end I find myself having to go to the branch to reverse these R99 debit orders ( I have about 3 of them) that I don't know and their staff always tell me that there is nothing they can do to prevent this, which means I have to visit their branch literally every month end. I'm now considering switching banks.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***