debit orders

I went to Brooklyn branch on the 22 September to stop a debit order that was pulling 25th of September and they told me that i cant do that it must be 3 days before the debit order date to stop it, ok i understand that was fine<br> <br> on the 26th September i went to standard bank ( church Street) to reverse the debit order the lady who was assisting me said i must expect it the following day but i didn't get it <br> <br> since Monday the 28 September i have been going to the Standard Bank brooklyn everyday to query this, they told me that they cant view my profile 'whats that? i have been with standard bank for 5 years now <br> <br> the due date for the task they logged passed still nothing happened <br> <br> Worst of all for 2 days i have been waiting at Brooklyn branch for more than 50 minutes still don't be assisted <br> <br> <br> which bank takes more than a week to reverse a debit order ? Task no ***