NM
Ntswaki M

1 reviews | Active since Apr 2018

21 Aug 2024, 08:46

Debit order switch

The queues are always very long at the branch. I had to wait for more that an hour in the queue just to make a new card. They need to update their app to include debit order switch because they couldn't help me at the branch. I had to call all my creditors to switch my debit orders.

0
Replies (2)
NM
Ntswaki M's update21 Aug 2024, 09:00
Reviewer Update
ID no: *******
Standard Bank
Standard Bank's reply22 Aug 2024, 14:09
Official
Hi Ntswaki

We hope you're well.  We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.  In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team***